Delivery
Our Shipping prices are based on the value of your order and are as follows :-
Purchases up to £15 Postage is £2.50
Purchases up to £25 Postage is £5.00
Purchases up to £50 Postage is £6.60
Purchases up to £500 Postage is £12.00
Purchases over £500 please call 0191 371 1591
Orders over £50.00 will be sent by over-night courier and the charge will be £12.00
per parcel up to the weight of 20Lilos And 30 per kilo thereafter.
Please ask for details of personalised delivery services.
Such As Before 9.30, 10:30 & noon deliveries.
Tel: 0191 3711591
Fax: 0191 3711831
Email: sales@richardson-designs.com
From the moment a carrier attempts to deliver the goods they are the Customer's responsibility
and the Customer has to accept the goods when they are ready to be delivered.
Returns and Refunds
Our policy is to take anything back where a customer is unhappy with the goods -
within 7 days of delivery (or attempted delivery) and a full refund of the purchase
price will be made within 30 days of the return subject to the following conditions
being met:
The cost of returning the product(s) will be the responsibility of the Customer.
In all cases for your protection the goods must be adequately packed in the original
packaging to prevent damage.
Where the Customer has arranged transit the goods must be fully insured.
The goods must be received by Richardson Designs in perfect condition,
unused and re-marketable.
Damaged Goods
If goods are delivered to you in a damaged condition we will replace the products free
of charge providing we are notified within 7 days of actual or attempted delivery.
Our Customer Service department will be happy to arrange this.
Call 0191 371 1591 if you require our returns address.
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